If you are planning to book a trip with ITA Airways, then you have come to the correct place; the ITA Airways Johannesburg Office will be there to assist you no matter what you need, whether it’s to buy a new ticket, change your flight schedule, or ask about the baggage rules.
The staff can help you with seat upgrades, requests for special assistance, the refund process, and checking your flight status. Moreover, if you come across complicated problems, you can get in touch with the main headquarters directly to have your issue quickly resolved.
Use this guide to find essential contact details, office locations, and service details before your next trip.
ITA Airways Johannesburg Office: Contact Overview
| Office Address | ITA Airways Airport Counter, Johannesburg Airport, Johannesburg, Gauteng, South Africa |
| Contact Number | 00 39 06 8596 0020 |
| complaints@ita-airways.com | |
| Office Hours to Call | 24 Hours |
| Official Website | www.ita-airways.com |
ITA Airways Helpdesk at O.R. Tambo International Airport: Details
Here are the office details of the Johannesburg airport for ITA Airways.
| Airport Name | O.R. Tambo International Airport |
| Airport Code | JNB |
| Address | 1 Jones Rd, Kempton Park, Johannesburg, 1632, South Africa |
| Contact Number | +27119216262 |
Reach the ITA Airways Johannesburg Office With a Map
What Services Does ITA Airways Johannesburg Office
To ensure that passengers have a smooth and seamless travel, here are some of the services the ITA Airways Johannesburg office provides customers with:
- Flight booking
- Ticket cancellation
- Check‑in support
- Kiosk check‑in
- Baggage assistance
- Special meals
- Lounge access
- Wheelchair service
- Group bookings
- Visa info
- Immigration help
- Flight upgrades
- Seat selection
- Flight status
- Missing luggage
- Travel insurance
- Infant assistance
- Pet travel support
- Refund processing
ITA Airways Headquarters Information
Here is what you need to know about ITA Airways’ headquarters.
| Address | ITA Airways S.P.A. Customer Care Department Via Venti Settembre 97 00187 Rome Italy |
| Contact Number | 800 936090 /+39 06 85960020 |
| Email Address | complaints@ita-airways.com |
The ITA Airways Johannesburg Office makes managing your travel plans simple and hassle-free. From ticket bookings to flight changes to special support, their local ITA Airways team is ready to assist you. If you ever run into urgent or complex issues, the head office is also available to help. Use the contact details above to get in touch today.
FAQs
Yes, physical sales counters and offices allow you to book and pay for flights.
Yes, the staff can help you with reschedules, seat upgrades, cancellations, and modifications.
The city office accepts major credit cards, cash, and specific regional vouchers.
You can request wheelchair assistance up to 48 hours before departure.
Yes, customer care representatives can look up billing history, reissue invoices, or route refund requests.